Social skills are valuable in the workplace as they are interpersonal skills and can greatly enhance the work experience. Regardless of your job or organization, social skills are essential for effective interaction among team members. Possessing these skills places you many steps ahead of your contemporaries.
How then can these simple skills give you a competitive edge? Let’s find out.
Empathy is a valuable social skill in the workplace because understanding someone else’s feelings makes you a better manager/worker. When interacting with and trying to resolve conflicts, empathy will help you connect with and appreciate the conflicting parties’ points of view. This, therefore, will spur you to be objective, patient, and courteous in your mode of resolution.
Developing effective listening skills enhances your ability to receive and interpret messages accurately. Furthermore, your client who is king needs attention and wants to be sure you’re listening. Show that you’re interested in what the client is saying by nodding your head, making eye contact, asking questions for clarity, etc.
Communication in this regards is seen in two folds; verbal and nonverbal communication. Verbal communication is the ability to express yourself clearly through spoken words. Nonverbal communication, on the other hand, is the act of using body language when communicating with people. You’ll need these skills to effectively pass messages across.
One of the top workplace social skills international students must develop for effective interaction is cooperation. This entails collaborating with your teammates or colleagues to achieve a common goal which is in line with the organization’s vision and mission. Similarly, it is the ability to resolve disagreements amicably and maintain cordial working relationships to avoid a decrease in productivity among workers.
In every organization/company/firm/business or enterprise, there are appropriate codes of conduct and modes of operation. There’s also workplace etiquette and protocol which must be maintained. So, find out what’s acceptable, what’s not and benchmark on the former. Furthermore, punctuality and organization are the rules of the game so do the needful.
The aforementioned top workplace social skills for international students are great game-changers in the world of work. They are essential to ensuring your efficiency and effectiveness at work. So, boost your CV/resume and career with these skills.